15dollareyewear.cm is committed to provide you high quality products at lowest price ever. While our 3 steps quality check ensures that each product reaches you in perfect condition.
DAMAGE AND EFFECTIVE
Inthe unlikely event you recieved product that is damaged, broken, clear defected or not what you ordered, you can request an equal exchange, store credit or refund within 30 days of recieving the order.
Immediately report us the error along with images of product and order number.
In case of clear effect in material and workmanship customers can avail 3 months of warranty.
We do not cover damage and defect caused by negligence and improper care.
We do not guaranty our out of stock frames will be restock, for change or replacement selecting other frame from available stock can solve this issue.
ERROR ON CUSTOMER SIDE
he you do not like the glasses on your face or its a size error or you have submitted the wrong/old prescription, you can return them for a 50% refund (excluding shipping) to the same payment card or can avail one time fully replacement with equal value (excluding shipping).
All lenses upgrade will be charged.
Warranty will be implied on all frames and stock lense only (non customized lense).
Immediately report up your concerns via email or call.