ORDER GUIDE

HOW DO I PLACE ORDER?

to place your order you need to follow just 3 steps, select your desire frame then choose your lense type according to your prescription and finally process to check out method.

CAN I BUY JUST LENSES OR FRAME FROM YOU?

no unfortunately we do not deal in frame or lenses along, you can only place your order along with zero prescription lense that you would be able to enjoy your desired frame,

WHAT DOES BEST PRICE GUARANTEED MEANS?

At 15dollareyewear.cm best price guaranteed means that all the eyewear prices are competitive, and you will not find them anywhere else. We ensure the best quality products at lowest prices for our customers.

WHAT DO I DO IF I MAKE A MISTAKE ON MY ORDER?

have summited the wrong prescription information or order the wrong frame we can accept your cancellation or amend any of your order detail but only upto 24 hours after the order has been placed .

HOW MUCH TIME DO YOU TAKE TO COMPETE ORDER?

conformation email we start our process quickly , normally we take 3 to 4 working days for ready stock and many single vision lenses, for the customized lense it would take 5 to 7 working days to compete your order.

WHAT IS ORDER CONFIRMATION?

process, a confirmation email will be sent to the email address you provided , he you do not receive order conformation email in your inbox please double check your spam folder or contact our customer service for additional assistance.

HOW DO I TRACK MY ORDER ONLINE?

The order status is displayed on the My Orders section when you sign-in. For a detailed view, click on View Details and then on Track Order link to know the status.Additionally, you can monitor the progress of the shipment using the tracking ID/AWB number provided by the courier company on Track Order Tab.You will find this information in your account’s dashboard when you log-in to view your orders.